tag:status.tiqtime.com,2005:/history TIQ Time Status - Incident history 2026-03-16T10:20:21.135+00:00 TIQ Time tag:status.tiqtime.com,2005:Incident/cmmt18lcg02wqobbrgmz02vsg 2026-03-16T10:20:21.135+00:00 2026-03-16T10:20:21.144+00:00 External API outage Type: Incident

Duration: 2 minutes

Affected Components: External API

Mar 16, 10:20:21 GMT+0
Investigating - External API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 16, 10:22:20 GMT+0
Resolved - External API is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/cmmdgpthp001326vh4xsmqfdu 2026-03-05T12:49:20.268+00:00 2026-03-05T12:49:20.290+00:00 External API outage Type: Incident

Duration: 2 minutes

Affected Components: External API

Mar 5, 12:49:20 GMT+0
Investigating - External API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 5, 12:51:21 GMT+0
Resolved - External API is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/cmmdfr2zj12whdfl6yfmbq9lt 2026-03-05T12:22:19.614+00:00 2026-03-05T12:22:19.623+00:00 External API outage Type: Incident

Duration: 2 minutes

Affected Components: External API

Mar 5, 12:22:19 GMT+0
Investigating - External API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 5, 12:24:21 GMT+0
Resolved - External API is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/cmmdeoheh004ucytxnjnobn19 2026-03-05T11:52:18.713+00:00 2026-03-05T11:52:18.765+00:00 External API outage Type: Incident

Duration: 4 minutes

Affected Components: External API

Mar 5, 11:52:18 GMT+0
Investigating - External API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 5, 11:56:19 GMT+0
Resolved - External API is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/cm721w6c4001y4kpsjtt79nbj 2025-02-12T15:13:19.635+00:00 2025-02-12T15:17:37.381+00:00 Web application isn't accessible at the moment (automated) Type: Incident

Duration: 4 hours and 18 minutes

Affected Components: Web application

Feb 12, 15:17:37 GMT+0
Resolved - Web application is now operational! This update was created by an automated monitoring service..

Feb 12, 15:13:19 GMT+0
Investigating - Web application cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/cm4mhdrjn005jrxbfn5snohoc 2024-12-13T08:23:11.027+00:00 2024-12-13T08:23:11.052+00:00 Azure AD Free isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 1 minute

Affected Components: Azure AD Free

Dec 13, 08:23:11 GMT+0
Investigating - Azure AD Free cannot be accessed at the moment. This incident was created by an automated monitoring service..

Dec 13, 08:24:11 GMT+0
Resolved - Azure AD Free is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/cm2k90sni002ze57dq9mdb1d7 2024-10-22T09:34:11.981+00:00 2024-10-22T09:34:12.000+00:00 Azure AD Free isn't accessible at the moment (automated) Type: Incident

Duration: 58 minutes

Affected Components: Azure AD Free

Oct 22, 09:34:12 GMT+0
Investigating - Azure AD Free cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 22, 09:35:09 GMT+0
Resolved - Azure AD Free is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/cm1uep8ts00isaulvvkafe6bu 2024-10-04T07:31:10.192+00:00 2024-10-04T07:31:10.205+00:00 Azure AD Free isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 1 minute

Affected Components: Azure AD Free

Oct 4, 07:31:10 GMT+0
Investigating - Azure AD Free cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 4, 07:32:11 GMT+0
Resolved - Azure AD Free is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/cm1dghoj70079108awqktazoq 2024-09-22T10:49:11.539+00:00 2024-09-22T10:49:11.552+00:00 Azure AD Free isn't accessible at the moment (automated) Type: Incident

Duration: 59 minutes

Affected Components: Azure AD Free

Sep 22, 10:49:11 GMT+0
Investigating - Azure AD Free cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 22, 10:50:10 GMT+0
Resolved - Azure AD Free is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/cm18ohkl100558of24t59ipz8 2024-09-19T02:34:12.468+00:00 2024-09-19T02:34:12.475+00:00 Azure AD Free isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 1 minute

Affected Components: Azure AD Free

Sep 19, 02:34:12 GMT+0
Investigating - Azure AD Free cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 19, 02:35:12 GMT+0
Resolved - Azure AD Free is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/cm0zn75qk00r01182hixgl4bd 2024-09-12T18:48:11.468+00:00 2024-09-12T18:48:11.481+00:00 Azure AD Free isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 3 minutes

Affected Components: Azure AD Free

Sep 12, 18:48:11 GMT+0
Investigating - Azure AD Free cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 12, 18:49:14 GMT+0
Resolved - Azure AD Free is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/clysk6hl5201324hcoe6prm68by 2024-07-19T10:29:52.663+00:00 2024-07-19T10:29:52.663+00:00 Customer Notice: TIQ Time not impacted by recent global IT outage Type: Incident

Affected Components: Web application, Mobile API, Azure AD Free

Jul 19, 10:29:52 GMT+0
Resolved - We are aware of the current global outages of Windows machines running CrowdStrike software. We have thoroughly checked our systems and can confirm that we are currently not impacted by this issue. While TIQ Time runs on Microsoft Azure, TIQ Time does not utilise Azure services that are impacted (Azure Virtual Machines). We are actively monitoring the situation and will provide updates if necessary..

]]> tag:status.tiqtime.com,2005:Incident/clxl9jn4e243279gloj1h6suoyw 2024-06-19T03:18:05.773+00:00 2024-06-19T03:18:05.783+00:00 External API isn't accessible at the moment (automated) Type: Incident

Duration: 9 hours and 18 minutes

Jun 19, 03:18:05 GMT+0
Investigating - External API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 19, 03:27:23 GMT+0
Resolved - External API is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/clw75refh71145a7oozv0hfz1n 2024-05-15T01:43:40.493+00:00 2024-05-15T01:43:40.504+00:00 Azure AD Free isn't accessible at the moment Type: Incident

Duration: 32 minutes

Affected Components: Azure AD Free

May 15, 01:43:40 GMT+0
Investigating - Azure AD Free We've been made aware of a possible service disruption. We will update you when we know more..

May 15, 01:44:12 GMT+0
Resolved - Azure AD Free is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/clr9cxrzi1088245ifociwuwwyku 2024-01-11T15:21:35.981+00:00 2024-01-11T15:21:35.992+00:00 Mobile API isn't accessible at the moment (automated) Type: Incident

Duration: 12 hours and 1 minute

Affected Components: Mobile API

Jan 11, 15:21:35 GMT+0
Investigating - Mobile API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 11, 15:33:36 GMT+0
Resolved - Mobile API is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/clqezqifa1104591fzoj69ie8u12 2023-12-21T09:18:56.709+00:00 2023-12-21T09:20:40.172+00:00 Mobile API isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 44 minutes

Affected Components: Mobile API

Dec 21, 09:20:40 GMT+0
Resolved - Mobile API is now operational! This update was created by an automated monitoring service..

Dec 21, 09:18:56 GMT+0
Investigating - Mobile API cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/clqeyobsp1008118l2oj240yi4tf 2023-12-21T08:49:15.192+00:00 2023-12-21T08:49:15.213+00:00 Mobile API isn't accessible at the moment (automated) Type: Incident

Duration: 2 hours and 22 minutes

Affected Components: Mobile API

Dec 21, 08:49:15 GMT+0
Investigating - Mobile API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Dec 21, 08:51:36 GMT+0
Resolved - Mobile API is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/clq28q7qp210213uol5vqz8fjg 2023-12-12T11:09:39.120+00:00 2023-12-12T11:11:36.313+00:00 Mobile API isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 58 minutes

Affected Components: Mobile API

Dec 12, 11:11:36 GMT+0
Resolved - Mobile API is now operational! This update was created by an automated monitoring service..

Dec 12, 11:09:39 GMT+0
Investigating - Mobile API cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/clpjs9kb4121765195n78uorvqcb 2023-11-29T13:08:57.231+00:00 2023-11-29T13:11:36.430+00:00 Mobile API isn't accessible at the moment (automated) Type: Incident

Duration: 2 hours and 40 minutes

Affected Components: Mobile API

Nov 29, 13:11:36 GMT+0
Resolved - Mobile API is now operational! This update was created by an automated monitoring service..

Nov 29, 13:08:57 GMT+0
Investigating - Mobile API cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/clp9y67ru97393gwolfm7fyhs6 2023-11-22T15:56:36.954+00:00 2023-11-22T15:56:36.972+00:00 Mobile API isn't accessible at the moment (automated) Type: Incident

Duration: 7 hours and 1 minute

Affected Components: Mobile API

Nov 22, 15:56:36 GMT+0
Investigating - Mobile API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 22, 16:03:37 GMT+0
Resolved - Mobile API is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/clox0glum259938hyn1jvlv7mxg 2023-11-13T14:39:40.701+00:00 2023-11-13T14:39:40.724+00:00 Mobile API isn't accessible at the moment (automated) Type: Incident

Duration: 5 hours and 1 minute

Affected Components: Mobile API

Nov 13, 14:39:40 GMT+0
Investigating - Mobile API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 13, 14:44:41 GMT+0
Resolved - Mobile API is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/clo98hyzv0851i8odihtt4duo 2023-10-27T23:18:13.099+00:00 2023-10-27T23:18:13.129+00:00 Azure AD Free isn't accessible at the moment (automated) Type: Incident

Duration: 3 hours

Affected Components: Azure AD Free

Oct 27, 23:18:13 GMT+0
Investigating - Azure AD Free cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 27, 23:21:12 GMT+0
Resolved - Azure AD Free is now operational! This update was created by an automated monitoring service..

]]> tag:status.tiqtime.com,2005:Incident/clo2oo7fi3986hqoojfkqrorq 2023-10-23T09:16:34.620+00:00 2023-10-23T14:38:29.816+00:00 External API isn't accessible at the moment (automated) Type: Incident

Duration: 13 days, 9 hours and 56 minutes

Affected Components: Web application

Oct 23, 14:38:29 GMT+0
Resolved - External API is now operational! This update was created by an automated monitoring service..

Oct 23, 09:16:34 GMT+0
Investigating - External API cannot be accessed at the moment. This incident was created by an automated monitoring service. The External API is currently unavailable due to extraordinary and unplanned maintenance works. We apologize for the inconvenience, we are working to have it back as soon as possible..

Oct 23, 14:51:52 GMT+0
Resolved - Our apologies for the downtime, and thank you for your patience. We found out that some users experienced problems using TIQ Time, an issue which unfortunately took longer to resolve then we expected. I'd like to highlight that to resolve the issue, we had to restore the TIQ Application to the status of last Friday evening. This means that all time entries created after Friday 19:15 UTC are unfortunately missing from TIQ Time at the moment. Our team will continue investigating the issue, and check for possibilities to restore these entries. .

]]> tag:status.tiqtime.com,2005:Incident/clo2nf6yu584015h7ok4ufjemlr 2023-10-23T08:41:34.489+00:00 2023-10-23T14:34:36.428+00:00 Web application isn't accessible at the moment (automated) Type: Incident

Duration: 14 days, 17 hours and 2 minutes

Affected Components: Web application

Oct 23, 14:34:36 GMT+0
Resolved - Web application is now operational! This update was created by an automated monitoring service..

Oct 23, 08:41:34 GMT+0
Investigating - Web application cannot be accessed at the moment. This incident was created by an automated monitoring service. The TIQ Time application is currently unavailable due to extraordinary and unplanned maintenance works. We apologize for the inconvenience, we are working to have it back as soon as possible..

]]> tag:status.tiqtime.com,2005:Incident/clj6xx0gq317513c9of0tcuwwci 2023-06-21T14:03:00.000+00:00 2023-06-21T14:04:00.000+00:00 Downtime for accounts on the multi-tenant environment Type: Incident

Duration: 3 minutes

Affected Components: Web application

Jun 21, 14:04:00 GMT+0
Identified - **Issue identification: **Service interruption due to a memory shortage on one of the TIQ Time web application instances.

Jun 21, 14:07:00 GMT+0
Resolved - The TIQ team will review the assigned resources and determine if we need to upscale the resources per instance or add additional instances as a long-term solution..

Jun 21, 14:06:00 GMT+0
Resolved - The automated fallback scenarios for the availability of the web application worked correctly, and by 16:06 CEST all services were available again. Additionally, the technical team added extra resources to the instance, to make sure the issue did not occur again..

Jun 21, 14:03:00 GMT+0
Investigating - Downtime for accounts on the multi-tenant environment We are currently investigating this incident..

]]> tag:status.tiqtime.com,2005:Maintenance/cko17atx4317952vcn0dkrxpqyx 2021-08-27T07:00:00.000+00:00 2021-08-27T07:00:00.000+00:00 Microsoft Azure Notice Type: Maintenance

Affected Components: Web application

Aug 27, 07:00:00 GMT+0
Identified - Recently, a vulnerability in Microsoft Azure databases was discovered. However, at TIQ we use a different kind of database service than Cosmos DB. Meaning that the TIQ systems were not affected..

Aug 27, 07:00:00 GMT+0
Completed - Maintenance has completed successfully..

Aug 27, 07:00:00 GMT+0
Identified - Maintenance is now in progress..

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