TIQ Time - SSO access results in Error 500.30 – Incidentdetails

Alle systemen operationeel

SSO access results in Error 500.30

Opgelost
Operationeel
Begon op bijna 3 jaar geledenDuurde ongeveer 1 uur

Getroffen

Web application

Operationeel van 8:14 AM naar 9:34 AM

Updates
  • Opgelost
    Opgelost

    The issue was resolved by manually restarting the App Services for all customers starting from 9:16 UTC. All systems were operational again around 9:34UTC.

  • Geïdentificeerd
    Geïdentificeerd

    The TIQ Time Single Sign-On App Services encountered a 500.30 ANCM In-Process Start Failure. This is a generic error that occurs when the application cannot (re)start for several reasons.

    We are currently investigating this incident.